The food at Rachel's is always good and the drinks are always generous. The waitstaff is friendly and well versed on the menu options. The plating of the food is especially aesthetic and it is clear there is a pro in the kitchen. In addition, it's nice to know the management is engaged. I accidentally left my American Express card there recently. When I called a few days later, the manager was quick to tell me he had personally destroyed it. What a relief! No having to get a new account number or change two dozen payees on my e-banking account. A great experience every time. With Woodcleft Canal outside the window and great food on your plate, fine wine in your glass, go once and you ll be back again and again!
Super. Well acquainted with menu and pleasant.
The calamari appetizer with sake sauce was amazing and very different. The calamari was tender and fresh, not chewy. The broiled seafood platter was tasty.The blackened scallops were average, the spice was a bit overpowering and became boring after a while as everything on the plate had that same flavor. I'd stay away from the blackened. I love spicy food, but this didn't work that well. They didn't have any lobster left during this Sunday evening visit at 5:30 P.M. which seemed early enough for them to have restocked if necessary.
The table we sat at was nice in that it overlooked the boats in the water, however the tables were extremely close together. Every time I had to get up, I had to bump the person behind me. I felt rather cramped. The decor is nothing to rave about other than the view of the docks. The chairs are rickety, old and uncomfortable.
On a positive note, the bartender, Susan was very nice and friendly. Cute accent! There were three hostesses for only 14 tables and each one seemed very confused. The waitress was not at all friendly and rather dismissive. She did her job. No real personality or smile. She didn't come back to see how everything was or if we needed anything. When she did come back, you had to ask. She didn't notice that your drink was empty or realize a plate was empty.
The value was good overall. It wasn't overly pricey for what we received. Portions were good sized. For seafood it was what I would expect to pay. Our bill came to $111 and we had an appetizer, five alcoholic drinks, two entrees and coffee. That seems reasonable to me.
The restaurant is average so I wouldn't make a trip for it. I'd rather try another place and see if I can find one that is outstanding. Reservations are probably a good idea on the weekends. We didn't have one and were seated within 20 minutes but it was a Sunday and it was still early (5:30.) So on Sat.urday I am sure it is bad.
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